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Praca: Technical Support Manager

We are currently looking for candidates for the position:

Technical Support Manager
Miejsce pracy: Gorzów Wielkopolski

Required education and experience on the job:

  • Bachelor degree of electronics or related
  • Electronic devices repair experience
  • Outsourced service centre management
  • Outsourced service center KPI and repair quality improvement experience
  • Quality improvement methodology implementation experience
  • Multiple cultures and languages working experience is a plus
  • Experience of cooperation with dealers is a plus

Required knowledge and skills on the job:

  • Technical problems trouble shooting skill
  • Data collection, compilation, analysis & reporting
  • Problem definition (clear & precise), problem-solving technique
  • Service market information sensitivity
  • Good communication skills and capabilities
  • Enthusiastic and aggressive in solving problems
  • Ability to communicate clearly and convincingly with multi-customer basis
  • Fluent English
  • Basic Microsoft office and computer knowledge

Required personal characteristics on the job:

  • Travelling time 40%
  • Strong drive to achieve results
  • Details oriented.
  • Independent in taking up own initiatives.
  • Adapt to the dynamic working situations. workload, dealing with multiple tasks simultaneously

Szczegóły oferty:

Technical Support Manager
TPV Displays Polska Sp. z o.o.
lubuskie/Gorzów Wielkopolski